Postage:

• £3.75 Flat Rate Postage for all U.K orders!
• Postage is FREE for U.K orders over £40!
• Your order is packaged discreetly with no reference to Passion Boutique or the products ordered on the outside of the packaging.
• We post via the UK postal service.
• We post every day - order by 3 pm for same day dispatch.
• We do our best to make sure our customers receive their orders quickly.
• Allow 5 days for postage please before contacting us. We ship same day but postage times are out of our control.

Returns:

Customer satisfaction is our top priority. If you are not completely satisfied with your purchase you may return your item within7 days from the date you receive it. Please note that not all lingerie items are returnable. See the restrictions below. Some items are returnable only if a manufacturing defect is found or for store credit only. Refer to the individual product descriptions for return information on specific lingerie items.

If your return qualifies follow the steps outlined below.

You must email us at sales@passion-boutique.co.uk before returning your purchase to obtain a Return Authorization. Requests must be made within 7 days of receiving your purchase. Simply return your unused and undamaged item(s) with all original tags attached and in original packaging to the returns address given in our reply email within 2 days of approval. Your return approval will provide you with further instructions.

Please note:

All items must be clean and unworn with all tags attached. All pre-packaged items must be returned in their original packaging. Health regulations stipulate that clothing that is soiled, worn, damaged or laundered is considered to be in other than new condition and cannot be returned or exchanged. No returns will be accepted after 7 days of receiving your purchase. Return postage charges are the responsibility of the customer.

Exchanges:

Defects in Workmanship:

Disclaimer - Passion Boutique reserves the right to cancel any order it deems not valid or in the best interest of the company or the customer.